Automated customer notifications

Keep your customers informed about their appointments with our automated notification features.

Decrease no-shows

  • Enable appointment reminders
    Decrease no-shows by 15% with automated email and SMS appointment reminders. With busy schedules, people often forget about their bookings. My.Vaniday maintains important contact with your clients.
  • Choose when reminders are sent
    You know what works best for your business. That’s why we let you control when reminders are sent out, whether that be hours before the appointment or days in advance.

Send automated booking updates

  • Booking confirmations
    Our automated notification system sends an appointment confirmation email to your customer directly after you confirm a pending appointment on my.Vaniday. 
  • Reschedule notifications
    Send an automated email to your customer when their appointment has been rescheduled. The reschedule email contains the details of their new appointment as well as your salon’s contact information. 
  • Cancellation notifications
    Operations are streamlined as notifications are sent directly after you change a booking status. No need to hunt down customer contact details and send individual cancellation notices.